How do I
Find Treatment?

Use these hotlines and online databases to find treatment options in your area.

The Alcohol/Drug Treatment Council of North Carolina

Crisis Line: 800-688-4232

NC 2-1-1

Phone: 211

Crisis Solutions NC

Local Management Entity / Managed Care Organization (LME/MCO)

LME/MCOs provide care for uninsured people in North Carolina. Find and contact your LME/MCO to learn if there are resources available for you.

Substance Abuse and Mental Health Services Administration

Find an opioid treatment program in North Carolina.

What if 
I am Pregnant?

Substance use disorder treatment is available for pregnant or parenting women and their children through the hotlines and databases listed above. Additional resources are also available through the North Carolina Pregnancy & Opioid Exposure Project.

Learn more from the Partnership for Drug-Free Kids and the Substance Abuse and Mental Health Services Administration (SAMHSA)

How Do I Choose a
Treatment Program?

The resources below can help families seeking treatment make an informed decision.

Understanding Your Options

To better understand your treatment options, read this overview, consider these first steps, and visit the Partnership for Drug Free Kids or download their roadmap to recovery e-book.

To learn basic information about treatment options, take advantage of resources from the National Institute on Drug Abuse (NIDA) on treatment approaches for drug addiction and basic principles of drug addiction treatment.

Finding a Quality Program

Avoid treatment scams and bogus treatment programs. Learn what to look for and what to avoid here.

Know what steps to take to ensure you or your loved one is getting quality treatment. Learn more about treatment programs, and find additional resources in the Partnership for Drug-Free Kids Parent Resource library.

How Do I Get Insurance
Coverage for Treatment?

If you have private insurance, dial the number provided by your insurance company to speak to a representative who can connect you to healthcare providers within your network. Below, you’ll find tips and resources for how to navigate the conversation and file your coverage claim.

The terminology that insurance companies use

What to say and what to ask when you call your insurance company

How to document your conversations

How to appeal if you are denied coverage

How to navigate the appeals process

If you do not have insurance or are denied coverage, consider the options below.

LME/MCOs provide care for uninsured persons in North Carolina. Find and contact your LME/MCO to learn if there are resources available for you.

Six Steps to Find Addiction Treatment For Your Child If You Don’t Have Insurance

What to Do If Your Insurance Company Denies Coverage for Your Child’s Treatment

More About
Drug Treatment

What is Drug Treatment?

When someone receives treatment for a substance use disorder, one obvious goal is to help them stop using a substance that is damaging their life. But the ultimate goal of treatment is broader than that—to help those with substance use disorder heal themselves, their relationships and their lives. Effective treatment will help improve overall health by addressing emotional or mental health problems, strengthening family and community relationships and helping a person plan for the future.

There are many options that have been successful in treating drug addiction, including behavioral counseling and medication.

What is Medication-Assisted Treatment?

When someone who is dependent on opioids undergoes detox and receives treatment, they typically feel sick and experience intense cravings when there are no opioids in their body. This is called “withdrawal” and it makes treatment and recovery difficult.

Medication-assisted treatment (MAT) can help reduce cravings and withdrawal. This can help someone stop constantly thinking about the substance they crave and instead focus on getting better. Combined with behavioral therapy, counseling and other services, MAT increases the likelihood that a patient will remain in treatment and succeed in recovery.

There are three types of medications currently used in MAT:

  • Methadone acts on the same key receptors in the brain and the body. However, the person is not feeling the same effect from methadone so they are physically and mentally stable with no fear of withdrawal. 
  • Buprenorphine suppresses and reduces cravings for the opioid/opiate. It is available in pill form, a sublingual tablet that is placed under the tongue, and in other forms.
  • Naltrexone works differently than methadone and buprenorphine in the treatment of opioid dependency. If a person using naltrexone falls out of remission for their substance use disorder and uses opiates/opioids, naltrexone blocks the euphoric and sedative effects of the misused drug and prevents feelings of euphoria. It is available in pill form and as a monthly shot.

Although MAT is one of the most effective forms of therapy for opioid use disorders, it is widely misunderstood. Separate fact from fiction by visiting the National Council for Behavioral Health’s webpage here, and watch the Partnership for Drug Free Kids’ overview of MAT here.

The Substance Abuse and Mental Health Services Administration (SAMHSA) provides many useful resources on MAT, including a handbook on treatment for opioid use disorder and an in-depth review of the science behind MAT.

Learn more about Medication-Assisted Treatment from the organizations below:

Detox, Treatment,
and Recovery

What is Detox?

Detox, also known as detoxification or medical detoxification, is when harmful substances (toxins) are removed from the body. Specifically, it’s when drugs and alcohol are processed and leave the system. While detox on its own rarely helps patients achieve long-term recovery, many patients see it as a first step to successful recovery from their substance use disorders.

What is Treatment?

Treatment picks up where detox leaves off. While detox lasts hours or days, effective treatment lasts months or years. Treatment may include behavioral counseling, medication and other interventions that help the person undergoing treatment stop using a harmful substance and begin to heal themselves, their relationships and their lives.

What is Recovery?

Recovery is a life-long process of change through which individuals improve their health and wellness, learn to live a self-directed life and strive to reach their full potential.

Learn more about detox, treatment, and recovery.